All items are shipped next day through USPS for a flat rate of $25. They are shipped signature required. Please contact us if you have different shipping needs.
Out of Stock Items.
I try to keep pieces in stock. Please allow 2 to 4 weeks if the piece is out of stock or if you need a special size. I will contact you and give you an estimated shipping date. You will receive a confirmation of shipment when the order is sent. If your piece is time sensitive, please contact me to see how quickly I can accommodate you.
All of my jewelry is designed and hand made, one piece at a time, in my Milwaukee studio.
We have a 7 day return policy on any item. If you are unsatisfied with the fit or look of the item, we offer in-store credit or exchanges for merchandise only. We do not accept cancelations on custom made or custom sized pieces. All items must be in new condition and returned directly to Ann Marie Cianciolo Designs.
I recommend that you have your finger sized by a professional jeweler to ensure a proper fit prior to placing your order with Ann Marie Cianciolo Designs. If you have additional sizing needs on other items of jewelry, please contact me directly. If it doesn’t fit when you receive it, the first sizing is free. I want you to be completely happy with your purchase.
I offer a one week return policy on all of our items if you are unsatisfied with the fit or look of the item. I do not accept cancelations on custom made or custom sized pieces.
Repairs and Maintenance:
I provide free maintenance for your jewelry. I will clean, polish, sandblast or oxidize at any time. There is a $25 flat rate shipping charge.
We are happy to provide repair services for a set fee after one year of ownership.
Ann Marie Cianciolo Designs is not responsible for accidental damage of stones or metal incurred by wear or abuse. We advise you to have stones checked by a professional jeweler annually to ensure longevity of each piece.
Please contact me at (414) 336-6100 or [email protected] for any repairs or advice on repairs if you choose to use a local jeweler. We will discuss the repair with you and provide an estimate for service. Please allow 1-4 weeks to complete your repair.